Ask a question

Popular topics

FAQs

  • No documents are required to open a myNeosurf account, however, in order to remove the limitations on the deposit and use of your account, proof of residence and proof of identity will be required.

  • MyNeosurf is a payment method accepted on thousands of sites around the world. To spend your account money on a partner site, simply go to the USE page where you can see your Personal payment code. To pay on the merchant site, choose the Neosurf payment method and indicate this payment code.

  • To charge your myNeosurf account, you have several methods of deposit: Credit Card, Bank Transfer (SEPA) or Voucher Neosurf. Choose the amount to deposit, your deposit method and follow the procedure.